Shipping policy

Shipping Policy

Thank you for supporting Dry Branch Hollow! Every order is packed with care and shipped from Buckeystown, Maryland.

Processing Time Orders are typically processed and shipped within 1–3 business days of purchase. During busy seasons or holidays, processing may take a little longer — we appreciate your patience!

Shipping Carriers & Delivery We ship via USPS and UPS within the contiguous United States. Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

Estimated delivery times after shipment:

  • Standard shipping: 3–7 business days

Domestic Shipping Only At this time, we ship to US addresses only. We hope to offer international shipping in the future!

Damaged Shipments If your order arrives damaged, please contact us at drybranchhollow@yahoo.com within 3 days of delivery with photos of the damage. We'll work with you to resolve the issue promptly.

Questions? Reach out at drybranchhollow@yahoo.com — we're happy to help!